Eve of Sallah was hell for bank customers

The desperation of bank customers to make transactions a day to the Sallah holiday left many of them devastated because of large crowds of people they met at most banks in Lagos metropolis.

Many of the frustrated customers blamed their woes on the mass sack of bank personnel across the country.

“Bank customers are the ones bearing the brunt of the mass sack of workers by most Nigerian banks”, so remarked an angry lady at the Moloney, Lagos Island branch of the GTB.

She continued, “They keep sacking and at the end, they have insufficient staff members to attend to customers. You come to the back today you see different people. You come another day; you see different crops of people”. That means they sack the old ones and hire new ones that they would be paying peanuts”, she concludes.

Another woman who complained of dizziness after struggling to maintain her position in the queue said her whole day was ruined due to the large crowds customers at most banks on Lagos Island where she resides.

”See, it’s now one hour thirty minutes that I came just to send small money. The queues are so long. You first queue in one long line to verify your account. After verification, you come to the second line to queue again to pay in your money. What kind of stress is this? Indeed they are being unfair. There are no even chairs for people to see down. What if someone collapse here? It’s terrible”.

The struggles and fighting to maintain positions in the queues were just too much, as Environment Track observed.

Even a staff of GTB , Olumide Fagbemiro did not find it easy to manage the aggression of customers.

At that section of the bank, there were six cubicles with only three accepting deposits and withdrawals, while one cubicle was empty.

We went round and saw that the same crowd situation was experience in other banks, including First Bank and UBA, all around Obalende area of Lagos Island